Mumbai University > Information Technology > Sem 7 > E–Commerce & E-Business

Marks: 10 M

ADVANTAGES OF ECOMMERCE

⦁ Faster buying/selling procedure, as well as easy to find products.

⦁ Buying/selling 24/7.

⦁ More reach to customers, there is no theoretical geographic limitations.

⦁ Low operational costs and better quality of services.

⦁ No need of physical company set-ups.

⦁ Easy to start and manage a business.

⦁ Customers can easily select products from different providers without moving around physically.

DISADVANTAGES OF ECOMMERCE:

⦁ Any one, good or bad, can easily start a business. And there are many bad sites which eat up customers’ money.

⦁ There is no guarantee of product quality.

⦁ Mechanical failures can cause unpredictable effects on the total processes.

⦁ As there is minimum chance of direct customer to company interactions, customer loyalty is always on a check.

⦁ There are many hackers who look for opportunities, and thus an ecommerce site, service, payment gateways, all are always prone to attack.