Subject: Communication Skills

Topic: Grammar and Vocabulary

Difficulty: Medium

Differentiate between the following:

a) Inside address and Salutation

b) Solicited and unsolicited letters

c) Complete Block and Modified Block

a) Inside Address is the Receiver's address . eg: Mr. Kamal Narain 102/D Wing, Millennium Business Park, Knowledge City, Navi Mumbai 400 710. and Salutation is used to refer to the sender before beginning the body of the letter e.g. Dear Mr Kamal Narain

b) Solicited and unsolicited ietters When a letter is written in response to an advertisement, then it is known as Solicited. When a letter is written on one's own initiative, it is known as Unsolicited.

c) Complete block format is a type of letter format wherein all the parts of the letter fall on the left hand side. Open punctuation .i.e. No punctuation is used except in the body of the letter. Modified format is a combination of semi block and complete block, wherein Sender's address (if letter head is not used), dateline , complimentary close and Signature block is on the right hand hand. Mixed punctuation is used in this format.