Subject: Communication Skills

Topic: Information Communication Technology (ICT) enabled communication media

Difficulty: Medium

Netiquette is the good etiquette to be followed while using email. Two of the Do's and Don'ts of email etiquette are as follows: Do's: 1. Include a clear, direct subject line. 2. Use a professional email address.

Don'ts: 1. Do not use BCC (Blind Carbon copy) in official emails. 2. Refrain from discussing confidential information over an email.