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List and explain the characteristics of effective KPIs
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written 2.1 years ago by | • modified 2.1 years ago |
Characteristics of effective KPIs are as follows:-
Aligned: KPIs are always aligned with corporate strategy and objectives.
Owned: Every KPI is “owned” by an individual or group on the business side who is accountable for its outcome.
Predictive: KPIs measure drivers of business value. Thus, they are “leading” indicators of …