Communication Skills - May 2014
First Year Engineering (Set A) (Semester 1)
TOTAL MARKS: 100
TOTAL TIME: 3 HOURS (1) Question 1 is compulsory.
(2) Attempt any four from the remaining questions.
(3) Assume data wherever required.
(4) Figures to the right indicate full marks. 1 (a) What are vowel and consonant sounds?(2 marks) 1 (b) Define Business Communication and give its main purpose.(2 marks) 1 (c) Describe in 100 words the important steps in preparing an effective oral presentation.(3 marks)
Answer any one question from Q1. (d) & Q1. (e)
1 (d) Explain the different stages of the Communication Process.(7 marks) 1 (e) Discuss Non Verbal Communication with special emphasis on facial expressions.(7 marks) 2 (a) Write the definition of E-commerce.(2 marks) 2 (b) Define microscope.(2 marks) 2 (c) Write a paragraph on "The use of internet for exam preparation."(3 marks)
Answer any one question from Q2. (d) & Q2. (c)
2 (d) You have been listening about the importance and need for technical communication in your daily life. Reproduce it in 250 to 300 words.(7 marks) 2 (e) Discuss the construction of definition with the help of two examples. Explain the criteria for classification.(7 marks) 3 (a) What do you understand by letters of inquiry?(2 marks) 3 (b) List two characteristics of tenders.(2 marks) 3 (c) What should you mention in your response to a letter inviting quotation?(3 marks)
Answer any one question from Q3 (d) & Q3. (e)
3 (d) The telephone department has sent a highly inflated bill to you. Draft a letter taking up the matter with them(7 marks) 3 (e) Write a job Application letter attempting to get an interview call for the position of a flight operations IT officer, indicating the source of the information and drawing a connection between the job and your qualification as well as experience(7 marks) 4 (a) Describe in short the qualities of a good precis(2 marks) 4 (b) Write a note on the various techniques of Note Writing(2 marks) 4 (c) Differentiate between Abstract and Summary of a Report.(3 marks)
Answer any one question from Q4. (d) & Q4. (e)
4 (d) Technically describe a lathe machine(7 marks) 4 (e) Discuss in detail the parts that constitute the ?back matter? of a report.(7 marks) 5 (a) Mention the importance of Body language in public speaking.(2 marks) 5 (b) Write a short note on Debate.(2 marks) 5 (c) What is a laboratory Report?(3 marks)
Answer any one question from Q5. (b) & Q5. (e)
5 (d) Draft a survey report of an industrial organization. Make it short by omitting contents and summary and combining conclusions and recommendations. Invent necessary details in such a way that the conclusions of the report lead to the organizations decision to manufacture a new brand of product.(7 marks) 5 (e) Classify and describe the different types of reports based on periodicity, form and nature.(7 marks)