0
2.4kviews
List any two differences between: Formal and informal communication.
1 Answer
| written 9.4 years ago by |
| Subject | Formal Communication | Informal Communication |
|---|---|---|
| 1.Definiation | When communication takes place through the formal official channels then it is known as formal communication. | Any communication by passing the formal channels can be termed as informal communication. |
| 2.Flexibility | Formal communication is not flexible. | It is flexible. |
| 3.Degree of control | Formal communication is totally controlled by the management. | It cannot be controlled like formal communication. |
| 4.Evidence | It has documentary evidence. | It has no documentary evidence. |
| 5.Discipline | Official discipline is strictly maintained in formal communication. | Official decorum and discipline are not followed. |