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Describe why a system needs to be analyzed and what are the roles of a system analyst?
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Need of System Analyzer:

When you asked to computerise a system, as a requirement of the data processing or the information need, it is necessary to analyze the system from different angles. While satisfying such need, the analysis of the system is the basic necessity for an efficient system design. The need for analysis stems from the following point of view.

  1. System Objective:

    It is necessary to define the system objective(s). Many a times, it is observed that the systems are historically in operation and have lost their main purpose of achievement of the objectives. The users of the system and the personnel involved are not in a position to define the objective(s). Since you are going to develop a computer based system, it is necessary to redefine or reset the objective(s) as a reference point in the context of the current business requirement.

  2. System Boundaries:

    It is necessary to establish the system boundaries which would define the scope and the coverage of the system. This helps to sort out and understand the functional boundaries of the system, the department boundaries in the system, and the people involved in the system. It also helps to identify the inputs and the outputs of the various sub-systems covering the entire system.

  3. System Importance:

    It is necessary to understand the importance of the system in the organization. This would throw more light on its utility and would help the designer to decide the design features of the system. It would be possible then to position the system in relation to the other systems for deciding the design strategy and development.

  4. Nature of the System:

    The analysis of the system will help the system designer to conclude whether the system is the closed type or open, and a deterministic or probabilistic. Such an understanding of the system is necessary, prior to design the process to ensure the necessary design architecture.

  5. Role of the System as an Interface:

    The system, many a times, acts as an interface to the other systems. Hence through such an interface, it activates or promotes some changes in the other systems. It is necessary to understand the existing role of the system, as an interface, to safeguard the interests of the other systems. Any modifications or changes made should not affect the functioning or the objective of the other systems.

  6. Participation of Users:

    The strategic purpose of the analysis of the system is to seek the acceptance of the people to a new development. System analysis process provides a sense of participation to the people. This helps in breaking the resistance to the new development and it also ensure the commitment to the new system.

  7. Understanding of Resource Needs:

    The analysis of the system helps in defining the resource requirements in terms of hardware and software. Hence, if any additional resources are required, this would mean an investment. The management likes to evaluate the investment form the point of view of return on such investment. If the return on the investment is not attractive, the management may drop the project.

  8. Assessment of Feasibility:

    The analysis of the system helps to establish the feasibility from different angles. The system should satisfy the technical, economic and operational feasibility.

    Roles of a system analyst:

    As organizations and technology have become more complex, most large organizations now build project teams that incorporate several analysts with different, but complementary, roles. In smaller organizations, one person may play several of these roles. Here we briefly describe these roles and how they contribute to a systems development project.

    The systems analyst role focuses on the IS issues surrounding the system. This person develops ideas and suggestions for ways that IT can support and improve business processes, helps design new business processes supported by IT, designs the new information system, and ensures that all IS standards are main-trained. The systems analyst will have significant training and experience in analysis and design and in programming.

    The business analyst role focuses on the business issues surrounding the system. This person helps to identify the business value that the system will create, develops ideas for improving the business processes, and helps design new business processes and policies. The business analyst will have business training and experience, plus knowledge of analysis and design.

    The requirements analyst role focuses on eliciting the requirements from the stakeholders associated with the new system. As more organizations recognize the critical role that complete and accurate requirements play in the ultimate success of the system, this specialty has gradually evolved. Requirements analysts understand the business well, are excellent communicators, and are highly skilled in an array of requirements elicitation techniques.

    The infrastructure analyst role focuses on technical issues surrounding the ways the system will interact with the organization's technical infrastructure (hardware, software, networks, and databases). This person ensures that the new information system conforms to organizational standards and helps to identify infrastructure changes that will be needed to support the system. infrastructure analyst will have significant training and experience in networking, database administration, and various hardware and software products.

    The change management analyst role focuses on the people and management issues surrounding the system installation. This person ensures that adequate documentation and support are available to users, provides user training on the new system, and develops strategies to overcome resistance to change. The change management analyst will have significant training and experience in organizational behavior and specific expertise in change management. The project manager role ensures that the project is completed on time and within budget and that the system delivers the expected value to the organization. The project manager is often a seasoned systems analyst who, through training and experience, has acquired specialized project management knowledge and skills. The roles and the names used to describe them may vary from organization to organization.

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