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Average waiting time per ship in the queue

A harbor has a single dock to unload the containers from the incoming ships. The arrival and service rate at the harbor follow a Poisson distribution. The arrival rate and service rate are 467,55 ships per week and 452,43 ships per week respectively.

Determine:

  1. Average number of ships waiting in the queue and system
  2. Average waiting time per ship in the queue and system
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