Explain Customer Relationship Management (CRM) and the need of CRM

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written 7.9 years ago by

dhwaniket.kamble • 90

modified 3.2 years ago by

yashbeer ★ 11k

ecommerce and ebusiness

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written 3.6 years ago by

DevarenjiniP • 3.2k

CRM is an approach that helps businesses improve existing customer relationships and acquire new customers faster.
A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location and make information about …

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