As shown in the above diagram the defect management process is divided into following tasks:

i). Defect Prevention - Implementation of techniques, methodology and standard processes to reduce the risk of defects.

ii).Deliverable Baseline - Establishment of milestones where deliverables will be considered complete and ready for further development work. When a deliverable is base lined, any further changes are controlled. Errors in a deliverable are not considered defects until after the deliverable is base lined.

iii).Defect Discovery -Identification and reporting of defects for development team acknowledgment. A defect is only termed discovered when it has been documented and acknowledged as a valid defect by the development team member(s) responsible for the component(s) in error.

iv). Defect Resolution - Work by the development team to prioritize, schedule and fix a defect, and document the resolution. This also includes notification back to the tester to ensure that the resolution is verified.